Pros
People & environment. Seriously great people - the hardest part about leaving was the people. The office is always clean and the break rooms / dinning area are the best. The company always makes sure you are included and understand what’s going on. Capital has a great industry reputation and looks great on a resume if you are switching jobs! Great place if you want a steady, repetitive job, with a great environment and little responsibility.
Cons
Very misleading job descriptions. Career advancement is a very slow process, it is very easy to feel stuck - especially if you are ambitious and looking for responsibility and/or career advancement. Certainly not the place for fast track career advancement. Training in the GSO department is horrible. Months and months went by before I had enough tasks to fill up even half a days with of work - but I still had to clock 8hrs. So I spent a lot of time with nothing to do.