Conflicting - Anonymous employee Capital Group Employee Review

2.0
Jul 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers awesome benefits and training. Work with some great people.

Cons

The company has changed philosophies from customer service oriented to metric driven. Since that change, management has struggled with how to communicate the reasons and set realistic expectations. When coaching and working to meet numbers something has to give and unfortunately it's impacted the work environment.

Explore other reviews about Capital Group

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing place to work Compensation is great People are truly kind

Cons

Advancement is slow - not a great place to grow your career

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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