Perfect place to work if you want to do the same thing for 10+ years - Anonymous employee Capital Group Employee Review

2.0
Nov 8, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits; people are usually pretty helpful and nice to work with. Good location, easy to get things done during your lunch hr.

Cons

People in management don't have a clue about how to actually get things done. Policies and procedures change as soon as people start getting used to the current policies and procedures.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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