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      Capital Group

      Engaged Employer

      Capital Group reviews

      Did not live up to the hype - Copy Editor Capital Group Employee Review

      2.0
      Apr 15, 2020
      Copy editor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Retirement match and benefits were good Work was interesting

      Cons

      My manager was a terrific writer who was promoted to VP because he excelled at his job (writing). He was completely uninterested in and ineffective at actually managing a team. There's definitely a weird, cultish feel to this company. Everyone there told me how lucky I was that this was my first "real job" so I could start out at the best (even though I started my career elsewhere). I am currently at my dream job, and I can now see how dysfunctional this place is.

      Explore other reviews about Capital Group

      5.0
      Jul 8, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

      Cons

      I don't really have any complaints. I honestly really liked the company.

      1.0
      Jun 20, 2026
      Core ops specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

      Cons

      It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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