If you enjoy taking phone calls, this is the job for you. - Senior Client Service Representative Capital Group Employee Review

3.0
May 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were kind, the office environment was updated. The office was closed on all bank holidays.

Cons

Strict adherence to call metrics. It was like they literally scheduled when you could use the restroom.

Explore other reviews about Capital Group

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great company. Awesome benefits

Cons

No cons that I can think of

5.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pain, The 15% automatic contribution beats any place.

Cons

As with large companies decisions are made slowly and current leadership is looking for quick results rather than long-term solutions.

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