Not The Same Company Anymore - Anonymous employee Capital Group Employee Review

3.0
Jan 6, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Nice people Flexible hours and telecommuting Well-respected company Ability to purchase funds without load Opportunity to receive appropriate training

Cons

After lay-offs in 2009, people with great experience are no longer at the company Lengthy decision-making processes Current management displays little regard for associates - no transparency Management all has "drunk the Kool-aid" While Capital says it is "flexible", it is really more "arbitrary" Promotions are not awarded to those most deserving

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

1
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