Ahhh, back in the day.... - IT Manager Capital Group Employee Review

4.0
Jun 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Used to be the opportunity, training, respect, culture and family/team (people) environment that made this a great company to work for. Now it's just "business" with no regard for the associate. Based on discussions with existing associates, unsure now, therefore, I'd have to say the April & June bonuses, plus the MRP make this a good reason to work there in 2010.

Cons

New management has taken a great company to work for and turned it into a mess. Since the layoff's one year ago, there's been nothing but chaos and confusion as the restructuring unfolds. A lot of decisions do not make sense. Lot's of knowledge was lost and cannot be replaced. May get better as things settle down and the direction becomes clear. Lot's of unhappy people remain even 1 year after the layoff's.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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