Good place to work but need to pay more - Anonymous employee Capital Group Employee Review

4.0
Jun 14, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty outstanding (one of the best I've seen) and they advertise their "total" compensation package as being very generous. This is true when you consider that they multiply your salary by 15% and drop that into a pension account for you and let it grow in their mutual funds. People are pretty nice for the most part and offices are updated. Upper management is easy to talk to and usually willing to listen. Opportunity for advancement is there and definitely supported by upper management.

Cons

Things take very long to take place. Since it's a financial institution, projects and such move at a slower pace... to ensure that security is not breached and that no application breaks. Don't expect things to happen overnight. And don't expect to advance as quickly as you'd like although the opportunities are there.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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