Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Capital Group

      Engaged Employer

      Capital Group reviews

      good part-time/intern opportunity - Trust Account Representative Capital Group Employee Review

      4.0
      Jul 26, 2010
      Trust account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      the company had friendly employees who were all very willing to help. company's training program is extensive and will make sure you know your things before letting you start working. pay was decent compared to similar opportunities at different companies. company has open-door management policy, where 'any' associate can go up to management with any issue they have. the company tries to focus on employee retention

      Cons

      knowledge learned on the job isn't applicable towards other jobs, the systems & applications are all in-house. ever since the lay off in 2009, management has completely changed, associates who used to look forward to coming into work now dread it & fear getting laid off.

      Explore other reviews about Capital Group

      5.0
      Jul 8, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

      Cons

      I don't really have any complaints. I honestly really liked the company.

      1.0
      Jun 20, 2026
      Core ops specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

      Cons

      It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

      1
      See reviews by: Helpful|Rating|Date|All
      Related searches: Capital Group jobs | Capital Group salaries | Capital Group benefits | Capital Group interviews | Capital Group conversations
      Capital Group reviewsCapital Group Trust Account Representative reviewsCapital Group review