Don't Drink this Kool-Aid - Anonymous employee Capital Group Employee Review

2.0
Sep 13, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has a great reputation and normally has funds that perform better than the market.

Cons

Management would have you believe that it is interested in innovation and collaboration, but new ideas are thwarted and upward mobility is limited. Layoffs of nearly 1,000 people in 2009 rattled the very foundations of trust between management and associates.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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