Not the greatest place - QA Analyst Capital Group Employee Review

2.0
Sep 20, 2010
Recommend
CEO approval
Business Outlook

Pros

The bonus and retirement. Also the work load is not too bad depending on what team you are on.

Cons

Work environment, not the friendliest place to work, people usually keep to themselves not to much social interaction. It's pretty much get your work done and go home. No much room for growth, promotions are hard to come by.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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