Dim Future - Anonymous employee Capital Group Employee Review

2.0
Sep 8, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*This review does not include my opinions of the service center* Relatively good work life balance, easy job function, reputable company to have on your resume, 15% annual retirement contribution (MRP).

Cons

"This review does not include my opinions of the service center* Below average base pay, the company likes to play "hero" by offering bonuses to offset low base pay. Large archaic firm, technology, processes and procedures are well behind the curve. Flat organizational structure means there's little room for career growth for most, most of middle management have sat in their roles for 20+ years coasting until retirement. Competitors are growing at a much faster rate than Capital Group.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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