Great place to retire from, bad place for early career - Anonymous employee Capital Group Employee Review

3.0
Oct 10, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great place to retire from due to MRP (retirement plan contribution) - Consensus is that CG has better work-life balance than any other investment management firm - Very good healthcare/dental benefits - Some lateral flexibility in career - Prides itself on retention (which will be tested during this bear market and possible recession) - Admirable aspirational core values - Phenomenal economy of scale

Cons

- Highly recommend you come in as at least manager — those who do not will generally have to work at CG for 6 years minimum before getting promoted to manager — many don’t make it to manager until after 10 years if at all - Los Angeles/London and to a lesser extent San Francisco/New York are your options for most non-call-center roles or if you want your career to advance - Beginning in January 2023, all employees are required to be in office Tuesday-Thursday every week - CG seems to not trust its own training or feel that it is lacking in some way because new managers are constantly being hired from the outside instead of from within - In an industry where margins from fees are constantly being squeezed, not as lucrative as it once was

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

1
See reviews by: Helpful|Rating|Date|All