Horrible - Member Services Representative Capital Group Employee Review

1.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

It's better than nothing and the cafeteria is amazing. However, that's the absolute end of positivity from this business that is run like a current day slave plantation.

Cons

Very discriminatory against their large percentage of temporary employees. They must use a servants entrance and are looked down upon those who are permanent including management.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits they offer to support you

Cons

Felt lack of guidance and direction

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