Humble senior management but narcissistic middle managers - Compliance Capital Group Employee Review

4.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Management cares about people and thinks through decisions in a meaningful way. Recent layoffs were completed with compassion while looking out for business.

Cons

Narcissistic middle managers get ahead by stepping on others, deflecting and not following through on tasks consistently and pushing work onto “underlings” on the team. I don’t know how this person keeps getting promoted when she displays narcissistic behavior behind the scenes in private (HR never did anything about her bullying and my manager explained it away). “Underlings” who work with her never get asked to provide feedback, so she gets assigned exciting projects while others aren’t provided the same opportunity. It’s sad that we have to wait for karma to take its course.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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