Flexible scheduling is advertised but not available - Manager Capital Group Employee Review

2.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Competitive benefits and salary is reasonable.

Cons

Not inclusive of working parents. Schedule flexibility is advertised but not truly available.

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Capital Group Response
2y
We appreciate your candid feedback and the many years of service you have dedicated to working here at Capital Group. We want to acknowledge how challenging our business environment can be at times, and through it we are relentlessly focused on meeting the needs of our clients as well as our associates. We take pride in being able to offer flexibility in a multitude of ways to meet the needs of our associates and their families, so that our associates are able to balance the demands of work and home. If you are not finding the balance that you need, we encourage you to speak with your Manager and/or HR Business Partner to review the options available that may offer you more support.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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