Pros
Overview: Working under the IT Group is different than the investment group. The core investment group in Capital Group responsible for decision making and execution account for less than 15% of the headcount. The rest of the personnel are in the support units - programmers for investment applications, business analysts, tech support personnel (desktop, application, hardware support), not including a large Share Holder Service group responsible for answering mutual fund share holder inquiries (this department was decimated during the massive 2009 laid off). The investment group is very well compensated and is managed by senior portfolio managers and analysts.
Cons
The technology group and support units are undergoing transformation to make them less integrated with the business group (therefore easier to swap off-shore consultants to back-fill attrition). The new IT group's management are professional corporate management veterans - excellent in cost cutting and in a way, making roles more cookie cutter and interchangeable. Long time personnel relationships between IT and Business were severed before teams were re-organized and reduced. To see senior management pulling this off was quite a feat. Morale was hit during the reduction and maintained at that level. The overall changes in recent years made the company much more profitable, but it also made many experienced programmers, business analysts, support personnel, and analysts leave the company. The room for growth under the current structure is limited due to the on-going cost cutting operations, as most openings are due to re-organization changes rather than new roles / positions being created.