Good benefits keep you locked into an environment that doesn't allow you to grow professionally - IT Manager Capital Group Employee Review

2.0
Mar 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits and work environment is very good Most people are very professional Can learn from some of the processes in place

Cons

Too many meetings required to get anything done Company doesn't help associates to grow professionally Too rigid with too much formality and rules in work environment

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

1
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