Premier Employer - Senior Business Systems Analyst Capital Group Employee Review

5.0
Nov 16, 2015
Recommend
CEO approval
Business Outlook

Pros

The Company invests in its current employees by training them on new technologies instead of laying them off and hiring from the outside. Excellent benefits. The company puts 15% of employee's yearly salary into a master retirement plan and pays 2 yearly bonuses to every associate down to the mailroom worker.

Cons

current CIO IT strategy is to supplement workforce by hiring outsourcing firms and alot of the workers are not very experienced or competent. This puts alot more stress on associates to train and retrain new outsourced associates because of the high turnover. Sometimes I think penny smart and pound foolish.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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