It's okay - Client Service Representative Capital Group Employee Review

4.0
May 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The money is decent and benefits are good

Cons

I don't like mandatory overtime or being told when to work it. Why do I have to sacrifice lunch to work? Why can't I volunteer to work when I want? I also don't like the fuzzy career path. This is an intense job! There is A LOT of information! And it NEVER stops coming at you. Most people are friendly but this is basically a glorified call center.

Explore other reviews about Capital Group

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great company. Awesome benefits

Cons

No cons that I can think of

5.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pain, The 15% automatic contribution beats any place.

Cons

As with large companies decisions are made slowly and current leadership is looking for quick results rather than long-term solutions.

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