Beware of HR jobs - Employee Relations Capital Group Employee Review

1.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing! HR at CG is a toxic workplace. I have never worked anywhere where HR turnover is high and leadership ignores major red flags brought to their attention

Cons

Stay clear of HR here. Ironic that they look into claims of toxic work environment but they fail to acknowledge or investigate anything I’m their own dept

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Capital Group Response
1y
We’re very disappointed to hear about your experience at Capital Group, and we’d like to hear more. Your feedback is important as we continually work to foster an inclusive, supportive culture in every part of our organization. If you’re willing, please reach out to our anonymous HR Open Line at (800) 421-4982 /openline@capgroup.com.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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