A changing company but is it for the better? - Senior Consultant Capital Group Employee Review

2.0
Dec 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Employees who were conscientious. Work/Life Balance

Cons

Newer Managers who seemed to have their own agenda vs working collaboratively and a leadership team not willing to deal with those managers effectively simply because they were producing results. Not a lot of innovation and systems and processes that needed to be upgraded and change takes time there due to high regulation. Contraters often seen as dispensable and not included in certain meetings that might be important to or contribute to their ability to do their job.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

1
See reviews by: Helpful|Rating|Date|All