Dealing with the “Not Good” with the “Great” - Retirement Plan Associate Capital Group Employee Review

4.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay when compared to similar companies in location. Very big on DEI efforts. Flexible with time and emphasis on work/life balance, and ability to work part time from home is helpful. Direct managers and coworkers are all generally pleasant to work with and be around. Team managers seem genuinely interested in their associates. On a more superficial level the campus and cafeteria are nice.

Cons

Procedures and expectations are extremely unclear and will vary depending on who you ask. Upper management (Senior Managers and above) seem out of touch- they will have “round tables” to connect with associates but honestly these seem more like sessions to pre-emptively justify themselves to us rather than actually listen. Planning (or lack of it) tends to come off as unorganized and/or short sighted.

Explore other reviews about Capital Group

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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