Sounded like a good idea at the time. - Senior Process Manager Capital One Employee Review

1.0
Jan 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Flexibility to work from home. 401K match. Potential for significant salary increases at EOY based on Board of Directors.

Cons

No transparency from changing leadership. Performance management is entirely contingent on your direct manager so if they are inexperienced or lack leadership skills, consider yourself screwed. Based on the rating system, associates are self interested and will withhold information from teammates in order to make themselves look good. The company claims they are diverse but they spend an insane amount of money sending leadership to classes and when they come back nothing has changed. Difficult to move departments because there are so many layoffs. No incentive to go above and beyond because there is no recognition unless you beg for it. Misogynistic attitude from the top down. The higher level associate, the greater chance of them acting like you don’t exist. If you are a head-down, get things done kind of a person, this is not the place for you.

Explore other reviews about Capital One

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, work remote or in person

Cons

Corporate ladder climbing environment is very predominant

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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