Great place to work and grow if you can get past the business model - Senior Business Analyst Capital One Employee Review

5.0
May 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Capital One was unparalleled in terms of the work-life balance: employees up to the VP level would regularly leave at 4:00 pm to pick up kids from work, leave for classes, or make an appointment. The internal coding courses offered were an incredible way to get relevant, foundational technical skills that you could practice day-to-day. The role I was in was fairly challenging although the cyclical nature of the work meant that things would get repetitive past the 1-year mark. Fortunately the rotation program allows almost anyone to switch teams and experience a new role within the company.

Cons

Capital One's only real con to me was its unsavory business model. While the mission was to "Change Banking for Good", looking at the financials usually painted the picture of profiting off poor people and new immigrants off of interest and high fees. While this does not affect the genuinely great day-to-day work environment, there is a pill that should be explicitly swallowed when considering the societal value that is created at large.

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Capital One Response
6y
Thanks for the constructive feedback. We are happy to hear that you valued the work-life balance, and felt that your work was challenging and engaging. Although it’s never easy to hear where we’re coming up short, your feedback will help us make necessary changes.

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5.0
Apr 15, 2026
Recommend
CEO approval
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Pros

Great place to work, 10/10

Cons

none to think of, amazing!

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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