Great culture - Principal Process Manager Capital One Employee Review

5.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

They really take an immense amount of effort to ensure that associates feel welcome and recognized for their work and I do believe they truly care to make the customer experience the best Great work life balance

Cons

Not exactly clear strategy on how to be a market leader

Explore other reviews about Capital One

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, WLB, Free Stuff, Building

Cons

Slow work environment, parking situation

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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