Not as disability friendly as I had heard - Anonymous employee Capital One Employee Review

1.0
Aug 7, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros. I have never worked there but had such a bad experience applying as a disabled woman in STEM that I wanted to share.

Cons

I had connected with Capital One through a disability career fair. I have two psychiatric Disabilities. I got in contact with a woman named Heather asking for help in applying for a few jobs—she never got back to me. Her responses before that were also vague and unhelpful and she told me I was unqualified even though I have a B.S. in Cybersecurity and 2 disabilities—newsflash—a lot of people with psychiatric disabilities have to try much harder to get a college degree, and even acquiring that degree was a miracle for me. What the hell do they think a disability is? Just a little nuisance like a cold? Bottom line, she never got back. Even after I emailed her asking for help a second time. Essentially my disabilities made me unqualified in their eyes even though I went through living hell to get that degree. Yet Capital One has a 100% rating on the DEI. I didn’t get that experience—no friendliness, no inclusivity, and no compassion.

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Pros

Great place to work, people are nice

Cons

stack ranking is tough all the time

2.0
Jul 15, 2026
Recommend
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Pros

Salary, benefits, mobility for internal transfers

Cons

I have been a part of Capital One for more than 20 years, most of my career. It was an exciting growth culture in the early years. Our team culture was very strong. People looked out for each other and worked toward a collective good. Around 2019 a shift began in leadership. Politics became more important and forced distribution, stack ranking, and performance management targets became more prevalent. When the pandemic hit, it broke the strong in person culture of this company. Many left for the lure of FAANG and other companies offering remote work for promotion and higher pay. It was a chance to jump the line and come back later. In the meantime COF hired people who tired of the relentless pace of Amazon, Google, and other tech companies. We also hired in big bank culture of JPM Chase and Goldman. This has resulted in a toxic, political, cutthroat culture with constant reorgs. I’m planning to leave this organization in the next 12 months. It is sad what it has become. I know tenured leaders, great people who look out for others and have helped me succeed over the years, who are miserable here. DFS colleagues from the acquisition are leaving in droves.

5
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