I used to love Cap One, but if you are looking for a job here, I would stay away - Anonymous employee Capital One Employee Review

1.0
Nov 17, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teammates, hybrid work environment, good tech stack to work on. The people (not the leadership) that you work with are great. I have rarely met anyone working here that I did not enjoy working with. In your teams, there seems to be a lot of concern for your work and well being. Sadly, that does not continue up the chain to leadership. As a hybrid company, offices are 'closed' on Monday and Friday, and you have to be in at least 2 of the other days a week, which is not a terrible situation. The technology being utilized at Cap One is great, and offers a lot of opportunity to learn or enhance your skills.

Cons

'Quiet' layoffs, cut throat stack ranking, too much favoritism in promo panels. Cap One laid off ~1k people in January of 2023, and I assume it must have not fared well in the PR world, so they decided to quietly lay people off by using the stack ranking to manage them out instead. Many people who did fine work got pushed into a 'Below Strong' category at mid year, and where that used to get a coaching plan to get back to strong, every one of those people (15% of the company) got PIP's, which they were not going to come back from. They just did the same thing at end of year. Picture losing 25% of your employees, not to attrition, but no mention of a layoff.

Explore other reviews about Capital One

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Great benefits (dental, medical, other perks). Very tech forward for a financial institution

Cons

Culture could be better. For example, there could be a better effort to foster camaraderie outside of work hours

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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