Disappointed after 10 years - Sr. AML Investigator Capital One Employee Review

3.0
Jan 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Great health benefits and good time off. I was happy with my pay. Promotes an inclusive environment and has good diversity.

Cons

I was employed with CapOne for 10yrs. I had to leave due to them not allowing me to work outside the 50 miles radius required by WFH policy. I relocated to a different state. I do not think their decision was fair for me and I tried to escalate to HR during and after leaving but they did not seem to care. They also do stack ranking and PIP people out. This did not happen to me but I saw it happen to others. The environment is some departments is very toxic but that is because they don’t have the best supervisors and manager. I would still recommend Capital One. Just make sure you come in with thick skin and be ready to battle. This is not an easy coast job. You actually have to work and do a good job.

Explore other reviews about Capital One

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Great benefits (dental, medical, other perks). Very tech forward for a financial institution

Cons

Culture could be better. For example, there could be a better effort to foster camaraderie outside of work hours

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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