Company cukture is going downhill fast - Senior Product Manager Capital One Employee Review

2.0
Jan 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good devices for employees, can work from home if needed, nice facilities. Employees who worked there many years are very knowledgable and courteous

Cons

I've worked here since 2004 and the company isn't what it used to be. Too many levels, too many layers, way too many folks involved you don't know who is who. They're hiring directors and VPs who aren't leaders they're taskmasters. Very hard to get work done given very frequent org changes. Even Rich Fairbanks who I loved has changed his soul and tries to be hip and it isn't working. I loved this company, but it is going downhill culturally. If you're into the hipster scene and you like buzzwords and kissing butt, you'll do fine.

Explore other reviews about Capital One

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Well-run company that knows its values and lives them out. They hire well, and trust people to do their jobs, and people almost always do. Very tech-forward, and adopts the current tech meta quite well.

Cons

Performance management is a double edged sword. It feels intense, but I get why they do it. And helps me reflect on where Im at. Small price to pay

1.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria, coffee machines, and free food

Cons

no career In my experience, the work was not very meaningful and often felt buried under unnecessary red tape. A lot of things sounded exciting from the outside, but in practice many projects felt surface-level and did not seem to become real production work. Feedback and expectations could also feel vague and shifting, with words like “visibility” and “influence” used without clear guidance. I also felt that career growth and opportunity were not handled evenly, and once concerns were raised, the situation became more stressful rather than more constructive. Hiring and promotion patterns did not always feel transparent, which made the environment feel less fair over time. Overall, I left feeling disappointed by how much the company talks about values compared with how unsupported an employee can feel in practice.

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