Not for Creatives - UX Capital One Employee Review

2.0
Apr 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun in-office events related to marketing sponsorships (MLB, NCAA, etc.)

Cons

Despite its rigorous hiring process, the company goes out of its way to psychologically wear you down until you eventually leave on your own accord or are put through its impersonal and insulting PIP experience. Performance review season never ends, and you will watch as your talented, dedicated colleagues lose their access to health insurance because a member of the senior leadership team decides they don't "measure" against another employee who works on a different product and in a different team environment. If you're lucky, it won't happen to you, but the odds aren't in your favor, especially if you work in UX as a designer or researcher. And if you work for a newer or less established team, your chances of getting pushed out are exponentially higher.

Explore other reviews about Capital One

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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