Terrible, stay far far away - Anonymous employee Car Keys Express Employee Review

1.0
Dec 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Occasional free lunch, 401k match, 9-5 Mon to Fri

Cons

Too many to list. This place is one of the most dysfunctional, unorganized, and mismanaged companies I've every had the displeasure of working for. There's a complete and total lack of communication between and even inside departments. Decisions are regularly made and unmade and remade with no regard for who they affect. Your online presence will be scoured by the owner as he's terrified of competitors constructing the corporate structure (or lack thereof). You'll find him leaving replies to the negative reviews as he's a complete narcissist completely consumed with his image. Turnover is through the roof, it's something of a minor miracle if someone is hired and doesn't quit within a few weeks. The owner has a long, sordid history of treating his subordinates with disdain, paranoia, and contempt. The culture is as toxic as it comes. Upper management is an invitation only boy's club who can do as they please with no repercussions. The company has a plethora of ridiculous policies, such as preventing employees from using PTO around holidays and the aforementioned ban on posting your job title online. Vacation doesn't start until a year after the hire date. I could go on but I've got better things to do, I really hope this makes its way to the owner and he changes his ways.

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Car Keys Express Response
8y
Hello and thanks for visiting the Car Keys Express Glassdoor page. A detailed response is coming soon, so please check back for a more detailed response. In the meantime, be sure to read our replies to reviews as well as positive reviews. Also, to get a better understanding of the whole story, feel free to reach out to our “news” webpage, and contact our recruiters (because we’re growing, we’re always hiring) or human resources department, and they’ll tell you about all the exciting opportunities at our fast-growing company!

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5.0
Apr 25, 2025
Recommend
CEO approval
Business Outlook

Pros

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Cons

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2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working remotely for the last 6 years has been great. The company has seen tremendous growth and I think it is largely due to the tenure of employees, their deep historical knowledge, and the care they have to about the company and their teams.

Cons

This year people in the office got raises and those of us at home got skipped over completely. It's worth pointing out that most of the longest tenured employees are all working from home. The people who have been here the longest, know the most and have the most invested in this company are the ones getting passed over.

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