Definition of Micromanagement - Account Manager Car Keys Express Employee Review

Another post from the distressed *former* employee we had to let go. It’s unfortunate this opportunity for feedback for everyone has been diluted by this series of repetitive rants by this one person-- a person who felt “micromanaged” because he wasn’t engaged in the position, relying on the determination of everyone else. Eventually, it has ill effects on other people who are engaged and want to do a good job. On the upside, he’s given us an opportunity to publicly respond! Micromanagement *can’t* happen in a company growing as fast as ours. There’s only one way to grow a company this fast, that’s to hire good people, train them, then *let go* and let them make the decisions. It’s impossible to grow fast otherwise, and we’ve been growing like crazy--doubling our payroll over the past 36 months. We’ve had yet another record-breaking year of sales. We’ve never been stronger. Our average Tech/Account Manager makes over $60k, our top earners, almost $100k. All this is available to you with your hard work and good communication which is welcome anytime. Due to the work of our great team, we've averaged an amazing 50% revenue growth year over year during the past four years. We continue to reinvest in our people by keeping our vans stocked aggressively, keeping our vans stocked better than anyone in the industry. This ensures our awesome technicians are by far, the best paid in the industry. Update: 3/14/15 Improvements to feedback system: One example of many is we constantly looking for ways to improve our feedback system to allow for better communication between our team and upper management. Of course, we still offer our feedback system which has always allowed for anonymous messages to management. We’re rolling out some exciting enhancements just next week that will make the system easier to use. More coming soon!