Pros
free food, but don't believe the PR hype
Cons
#MeToo imo. Toxic culture/work environment as Customer Success doesn't know what they are doing and just figure it out with no knowledge. No KPI. No knowledge of statistics. Culture includes a supervisor who sneaks up to surprise people and a women screamed at work as she was frightened. Another example of toxicity, supervisor intrudes on people's personal lives when it's none of the company's business and overstepped lines of respect. Company helps used car salespeople sell new cars so the work isn't satisfying at all so that combined with the poor culture. Culture is full of under qualified personal referrals who make the culture tough to work in as there are many different levels of competency and let others steal cases to pad their inaccurate stats. Basic software product with basic back end features.