Extremely rewarding if you want to work hard - Customer Success CarGurus Employee Review

5.0
Dec 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Great salary and perks Really great team environment Ample opportunities for advancement

Cons

For me there are very few negatives. Be prepared to work hard and you will reap the rewards.

Explore other reviews about CarGurus

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome benefits and perks. Great office environment and makes you want to come to the office. Compensation plan is solid with high income opportunity.

Cons

This opportunity requires a strong commitment. Standard work hours do not always apply based on the customer base

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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