Good for coasting, not good for career growth - Marketing CarGurus Employee Review

3.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Obviously, all pre-COVID: - nice perks: free catered lunch, nice open office, coffee & snacks, subsidized parking/T passes, parental leave, etc. - Generally nice people to work with and an energetic company overall - Big name in the Boston tech scene, so nice resume recognition - Increase in ERGs was a welcome change and gave specific groups within the organization a lot more voice

Cons

I was at CG for a little over 1.5 years and in my time there I saw 0 opportunity for advancement within my team. Some middle managers were held to higher standards than others. Unfortunately, and I hate to say it, female middle managers had a sharper microscope on their strategies. I went a whole year with 0 goals to work towards and my requests for setting KPIs/goals also fell on deaf ears. Even if I wanted to move up to a new role, I had nothing to measure against besides my own self-imposed goals. Any 360 feedback given to managers at review time fell on deaf ears. I never saw any improvement or addressing of the issues within a team or department. The work is as a whole, uninteresting. CG is an advertising company parading as a tech company. That's been made very clear over the last 2 years as competitors & Facebook Marketplace has eaten into their marketshare. Many of the marketing and sales messages developed were just regurgitations of the same messages developed 1-2+ years prior. Nothing innovative or interesting to share with dealers, and it hurt us. If you're looking for an easier job to coast in, CG is for you. If you're looking for a growth trajectory or career advancement, the work is simply not challenging or interesting enough to get you there. And management doesn't help you get there either.

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CarGurus Response
5y
Thank you for this direct and honest feedback. As part of our company-wide initiatives, we’re continuously working to improve our overall employee engagement and acknowledge that further defining our career paths and development is a crucial part of this work. Although we’re far from perfect, we do encourage all employees to have ongoing conversations with their managers and HR Business Partners around personal and even external career development. Additionally, we offer Gurus multiple internal career development sessions with our Learning and Development team, and company reimbursed external learning opportunities for further self-development. - Andrea Eldridge, Chief People Officer

Explore other reviews about CarGurus

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome benefits and perks. Great office environment and makes you want to come to the office. Compensation plan is solid with high income opportunity.

Cons

This opportunity requires a strong commitment. Standard work hours do not always apply based on the customer base

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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