Great perks, but poor mid-level management shows blatant favoritism with no follow up by HR - Finance CarGurus Employee Review

1.0
Nov 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Top tier perks, employee gifts, free lunch, stocked kitchen 24/7, great facility space with games and alcohol

Cons

You could be a star employee with no mark on your record, but if you are not a "favorite" of the manager you will miss out on career/promotion opportunities year over year. Unethical hiring practices and personal or intimate relationships between a boss and subordinate allows for any kind of poor performance feedback to go unanswered (poor performer can even be promoted by their spouse). I saw an employee refer someone for a job on their own team, get paid a referral fee, interview that person, hire them, negotiate their salary and sign on bonus, and then eventually promote them (multiple times) later on. The fact that one person could do all those things is very unethical and HR did nothing about it.

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CarGurus Response
4y
Thank you for taking the time to review your employee experience on Glassdoor. We certainly appreciate you highlighting some of our great perks and office amenities. CarGurus believes in integrity and ethical behavior in everything we do and we are disappointed to hear the allegations in your review. I encourage you to connect with us through your HR Business Partner and share more details about the situation. Our leadership and HR team will review the circumstances surrounding the situation you’ve highlighted to ensure that our high standards have been upheld. Seeing you are a former employee, we wish you all the best in your career. - Andrea Eldridge, Chief People Officer

Explore other reviews about CarGurus

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome benefits and perks. Great office environment and makes you want to come to the office. Compensation plan is solid with high income opportunity.

Cons

This opportunity requires a strong commitment. Standard work hours do not always apply based on the customer base

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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