High Turnover, High Quota, Lack of Business Sense - Anonymous employee CarGurus Employee Review

1.0
Nov 8, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good but at this point standard for companies who want to stay relevant. New office is pretty cool.

Cons

The turnover can’t be explained as anything other than layoffs that they don’t want to report to the shareholders. I count at least 10 people this year and that’s just one business segment, and not including upper leadership who they also went though a round of ousting with a couple months back. PIP’s I hear are at least 2 a month…if you feel you can sustainably hit every month an almost $10k quota be my guest, but managers and sales tools aren’t there to help you and your book of business isn’t big enough to help you either. Promotions come out of nothing but being well liked…all the things you want from a job this job won’t give you and it’s really not a diverse environment within sales at all…absolute joke #’s of women and BIPOC to the point where it should be illegal. This place makes you feel like you’re the problem. You’re not. Don’t work here, there’s better options with actual market fair base pay. Word on the street is also they cut your earnings on ramp too so in an interview I’d suggest asking a lot about this.

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CarGurus Response
1y
We appreciate this review and agree the new office is awesome! Next time you’re there, we hope you’ll chat with your manager or HRBP about your concerns and ideas, and to talk through the most up-to-date facts about our attrition, promotion criteria, and compensation model. While diversity has increased over the past few years, we agree there is an opportunity to grow it even more.

Explore other reviews about CarGurus

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Having completed my first three months as a Senior Engineering Manager, my experience has been very positive so far. Excellent Culture: The organization fosters a collaborative, inclusive, and supportive culture where people are encouraged to share ideas, challenge assumptions, and work together toward common goals. Leadership is approachable, and there is a strong focus on transparency and continuous improvement. Great Team: I have had the opportunity to work with a highly talented, knowledgeable, and supportive team. Everyone is willing to help, share expertise, and contribute to collective success, making onboarding and collaboration seamless. Technology-Forward and Innovation-Driven, The company embraces modern technologies and remains technology-agnostic, selecting the best tools and platforms for the problem at hand rather than being tied to specific vendors. The organization is proactive in exploring emerging technologies, including cloud, platform engineering, and AI, which creates an exciting environment for learning and innovation. Overall, my first three months have reinforced that this is a great place to grow professionally while working on meaningful and technically challenging initiatives.

Cons

The hybrid work model requires employees to be in the office three days per week, which may not suit everyone. However, I personally appreciate the opportunity to collaborate face-to-face, build relationships, and connect with colleagues. Combined with the office perks and supportive environment, I do not currently have any major cons to report.

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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