Toxic Sales Environment - Account Executive CarGurus Employee Review

1.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

New office is great, most people you work with are cool. Good perks and benefits. Straightforward interview process.

Cons

CarGurus's sales org, particularly on the franchise side is a very toxic work environment. Leadership of this segment is erratic and plagued by favoritism. You are consistently looking over your shoulder for fear of being let go. Morale is bad and senior leadership is either blind or actively encouraging this toxicity. Women in sales are not respected. The general feeling seems to be this is a way to squeeze as much revenue out of the floor before letting people go so they don't have to tell The Street they are laying people off.

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CarGurus Response
1y
Thanks for the review—glad you're enjoying our benefits and new space. It sounds like you are not having the collaborative and supportive experience we strive to create and that we consider to be a hallmark of our sales team. We hope you'll communicate any concerns to your HRBP.

Explore other reviews about CarGurus

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Having completed my first three months as a Senior Engineering Manager, my experience has been very positive so far. Excellent Culture: The organization fosters a collaborative, inclusive, and supportive culture where people are encouraged to share ideas, challenge assumptions, and work together toward common goals. Leadership is approachable, and there is a strong focus on transparency and continuous improvement. Great Team: I have had the opportunity to work with a highly talented, knowledgeable, and supportive team. Everyone is willing to help, share expertise, and contribute to collective success, making onboarding and collaboration seamless. Technology-Forward and Innovation-Driven, The company embraces modern technologies and remains technology-agnostic, selecting the best tools and platforms for the problem at hand rather than being tied to specific vendors. The organization is proactive in exploring emerging technologies, including cloud, platform engineering, and AI, which creates an exciting environment for learning and innovation. Overall, my first three months have reinforced that this is a great place to grow professionally while working on meaningful and technically challenging initiatives.

Cons

The hybrid work model requires employees to be in the office three days per week, which may not suit everyone. However, I personally appreciate the opportunity to collaborate face-to-face, build relationships, and connect with colleagues. Combined with the office perks and supportive environment, I do not currently have any major cons to report.

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

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