No work life balance, obsolete and poorly implemented technology most of the technology cad uses is over a decade old. - Senior Software Developer Caf CarMax Employee Review

2.0
Mar 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay many talented people , big budgets, great headquarters, good benefits decent training opportunities. Low chance of layoffs

Cons

The caf team's egos are so big they can no longer see how bad some of their solutions are. The need for 24/7 support arises from poor design and implementation. They don't bother to do basic design good practices like normalization. The developer who is on call fixes crappy code by manually running jobs or running untested code right in production without even backing data up. It's also a lot like swimming with sharks. They have created a culture of the in group and the out group. My manager actually talked to me about my co-workers weaknesses in a way I found extremely unprofessional. Stay away from the finance group but I think some of the other teams are better. Carmax is kinda sad they were cutting edge but they are falling behind and every competitor is now doing the things that used to give carmax competitive advantage. They have grown into large corporation that's slow to act.

Explore other reviews about CarMax

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Communication, acknowledgment, recognition, growth, benefits

Cons

Work life balance as a sales manager is difficult when you have smaller children

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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