Incredible company - Software Engineer CarMax Employee Review

5.0
Oct 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, good bonus structure, amazing culture, progressive company values - This company truly cares about its employees, and I’m generally a skeptic about how any business/corporation views it’s employees. I was here before/during the pandemic and the company had to furlough large portions of the staff - but still ensured everyone had fully paid medical coverage during their furlough. Once the business recovered, they quickly brought back as many employees as they could. I wasn’t furloughed - but the way they handled this tough situation just shows to me it’s not just lip service when they say the most important assets they have are their employees. Once you’re hired, they are committed to keeping you - even if you want to retrain/change job roles.

Cons

Honestly, I love working here and if the day ever comes, I will have a hard time finding another place to work that I enjoy as much. I have tried to recruit as many friends/family to work here as I can.

Explore other reviews about CarMax

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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