Strong company values - Customer Service Advisor CarMax Employee Review

3.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

The job is a good pay enough for the role and the company always has your back to help you make decision in tough scenarios. Lots of room for growth and career development

Cons

No work life balance, very long hours 10+ hr days and almost no holidays off. Minimal vacation policy.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Gain Experience Learning car sales process A Great introduction to sales Friendly environment Consistent pay

Cons

Inconsistent hours Perform multiple tradition dealership roles Flawed bonus structure High turnover

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