Do Not Apply Here!!! - Card Services Associate CardWorks Employee Review

1.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

PTO and OT if needed

Cons

Outdated laptops for remote workers, tech issues caused by the company that you are not paid for, Skype not permitted to be used between coworkers, only management, rude customers, rude and poorly trained supervisors, I could go on and on for days.

Explore other reviews about CardWorks

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

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CardWorks Response
2mo
At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.
2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The group I worked with was wonderful. I loved my coworkers. (Not management) but the people I worked with daily were awesome.

Cons

Management was horrendous. In the simplest of terms. Micro management was so extreme under our AVP, that seven people left in 6 months. I want to reiterate that we got a new AVP, who came in and said she wouldn’t change anything because my departments work was always top tier, done before schedule, and we ran like a well oiled machine. When new AVP came in, talked down to us, exercised extreme and excessive control, and made work unpleasant. During our employee appreciation day, where we are allowed to be participating in the activities all day, she insisted that we all needed to be back inside by 1pm. By the time we were “let” back out, the events were over. I have never, and will never work for someone like her again. Management is a major problem in this department. Proceed with caution.

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CardWorks Response
7h
Thank you for bringing this to our attention. While we would have hoped your experience with us was more positive - your feedback will be shared with our internal teams so we can continue to grow, while improving the experience for all team members.
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