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Cardiac Study Center

Engaged Employer

Underpaid - Customer Service Representative (CSR) Cardiac Study Center Employee Review

3.0
Jan 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Great trainer, very knowledgeable and helpful

Cons

Our partnered company paid at least $1 more an hour, many of our employees left us to work for them doing the same job.

Cardiac Study Center Response
1y
Hello there, Thank you for sharing your experience. We’re grateful for your recognition of the training and support you received during your time with Cardiac Study Center. We know how impactful strong mentors and trainers can be, and we’re glad to hear that they made a difference in your experience. We also appreciate your feedback on compensation and leadership. We understand that feeling valued, both in pay and in the way team members are treated—is essential to engagement and retention. Over the past few years, we’ve made several changes to increase transparency around compensation, benchmark roles more consistently, and further develop our leadership team’s focus on team support and communication. We’re sorry to hear we didn’t meet your expectations during your time with us, and we’re committed to learning from feedback like yours. Wishing you all the best in your continued career. Sincerely, The Cardiac Study Center Talent Acquisition Team

Explore other reviews about Cardiac Study Center

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

HR and onboarding team are extremely responsive and helpful. The onboarding structure has been fantastic and supportive for a new leader, including meetings with leaders across the organization to learn processes, role interactions, and key contacts for support. The company appears growth-oriented, with advancement discussed early and leaders who support employees who want to grow.

Cons

As with any growing organization, there is much to learn early on and many processes to understand. The pace can feel busy at times while becoming fully oriented.

1
5.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Physician leadership - The organization is physician-owned and operated, with a strong focus on delivering high-quality cardiology care. The partnership blends the advantages of private practice with the resources of a large health system, allowing for faster improvements and to move more nimbly! Connecting people with purpose - Cardiac Study Center has partnered with MultiCare Pulse Heart Institute and is experiencing rapid growth, expanding services to more communities across Washington, Idaho, and Oregon. This is a really exciting time to join the team and make a meaningful impact! Employee benefits – In 2025 the organization switched to Premera for health insurance and added a PPO and HSA plan, with options starting at no cost to the employee. They are listening to feedback and have more comprehensive benefits options.

Cons

Comfortable with ambiguity – While this growth presents an exciting opportunity for professional development and advancement, it also means working in a fast-paced and ever-changing environment. Successful team members must be comfortable with ambiguity and adaptable, ready to embrace change with an open and flexible mindset.

Cardiac Study Center Response
1y
Hello There, Thank you for taking the time to share this thoughtful and encouraging review. We’re incredibly proud of the momentum we’re building as we expand services and deepen our partnerships across the regions in which we operate. It’s affirming to hear that the alignment between physician leadership, our mission-driven growth, and our evolving benefits is resonating with team members like you. We also appreciate your note on navigating ambiguity—it’s true that change often brings both excitement and challenge. We’re grateful for teammates who bring adaptability, optimism, and a shared commitment to our purpose during this dynamic time. Your feedback about continuing to invest in professional development is well-taken. It’s something we’re actively working on, and hearing this from within strengthens our resolve to keep moving forward with intention. Thank you again for your impact, your voice and all that you do to support Cardiac Study Center! Warmly, The Cardiac Study Center Team
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