Mentally Exhausting - Order Processor Cardinal Health Employee Review

1.0
Jun 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Day 1 benefits and that's about it.

Cons

Working in the edgepark medical supplies sect of cardinal is mentally taxing. Most of the training is rushed. The company moves your training class to different depts. You don't even have time to get used to the position you were trained for. Calls are highly escalated. The pay is horribly low and it's not worth working there. You're expected to take the customers abuse. They count off for every little thing missed on a call. The company turn over is awful and yet they do nothing to make things better for the agents that come to work. I would have giving no stars if that was an option. I hate this place and can't wait until I find something else.

Explore other reviews about Cardinal Health

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work-life balance with flexible work arrangements in many corporate and technology teams. Collaborative and supportive culture, where colleagues are knowledgeable, approachable, and willing to help each other succeed. Strong benefits package, including competitive healthcare, retirement benefits, and wellness programs. Meaningful work with real impact, contributing to healthcare technology and services that support hospitals, pharmacies, and patients nationwide. Opportunities to work on large-scale enterprise initiatives, modern cloud technologies, and cross-functional teams while gaining exposure to complex healthcare systems.

Cons

Decision-making can be slow, as large enterprise initiatives often require approvals from multiple stakeholders, which can delay implementation. Complex organizational structure, making it challenging at times to navigate priorities, align across teams, and drive changes quickly

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

-Remote (may be slowly moving away) - weekly pay - family-friendly/flexible. I didnt feel pressured to work if I had obligations and needed to take off - good managers

Cons

-team members can be passive agressive on calls/talking over each other or arguing in teams chats, and speak negatively about others on calls. -tech team off shore. Makes it harder to get answers or have to schedule meetings only in the mornings. -no set structure or ground rules on team processes. They change rules on process on the fly. No approvals from leadership -Retention policy is very short. Saving work in multiple places and no real source of truth. - Gaps found after development - Teams lack experienced leaders who genuinely want to help others. -Claim to run agile but doesnt follow it. -not much diversity -benefits through the contracting company were not affordable at all

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