Poor communication and lack of appreciation for employees - Physician CareATC Employee Review

3.0
Dec 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Great care model. Provides the ability to care for patients without worrying about billing insurance. Patients appreciate having lab and pharmacy on site.

Cons

Poor communication from corporate to clinics. We often feel as though we are on an island and have to fend for ourselves. If there is an issue that needs to be addressed, it's unclear who to go to or how to get anything accomplished. Feels like patient care comes after keeping a client happy. Very little appreciation is expressed to employees. It honestly doesn't matter how hard one works, it's never noticed. Sending a Walmart gift card once a year when the clinic receives an award for going above and beyond does little to keep employees motivated when they go years without a bonus or a raise. There's little to no room for growth or advancement.

Explore other reviews about CareATC

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership, personal & professional growth opportunities, great benefits, and amazing work culture.

Cons

CareATC genuinely is one of the best places to work and each member of leadership is dedicated to making this statement true everyday. I've heard employees who have been working here for over 12 years express how glad they are to still be with the company and how we've only changed for the better. Only con for me is not finding this company sooner.

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

As a provider, I love having 30 minutes for patient visits. I feel like I can address more issues for the client in one visit. Our clients' time is valuable just like ours, and it is great to be able to cover more in one visit. I also like that we have a pharmacy on site and I know our clients appreciate this as well. We have a lab onsite which is another convenience for the client

Cons

We are using EMR and like other providers, spend time outside of work charting; however, we are piloting an AI charting program which will improve our time management and work life balance.

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