Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 51 reviews)); "Work from home, fair compensation" ((in 36 reviews)); "Great People and team members" ((in 25 reviews)); "The team was great" ((in 15 reviews)); "Work from home Iher great employees" ((in 14 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 26 reviews)); "poor training however they expect quality work and will write you up for it" ((in 23 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Supervisors and upper management are not familiar with the positions below them BUT are able to make changes that look good on paper." ((in 13 reviews)); "Managers and directors are best friends and have personal relationships." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

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CareCentrix

CareCentrix reviews

Great place to work with some caveats - IT Associate CareCentrix Employee Review

5.0

Jan 11, 2021

It associate

Recommend

CEO approval

Business Outlook

Pros

Work life balance is improving thanks to operations and automation, helpful direct reports, meaningful work

Cons

Work life balance still has a way to go for most tech employees, climbing ladder could be difficult but have been told this is being addressed

CareCentrix Response

Thank you for taking the time to write a review and share your feedback. We’re happy that you are experiencing an improvement in maintaining the proper balance between work and life obligations. Sometimes that can be very challenging, and we are working hard at CareCentrix to ensure our team members take time to relax, refresh, and then bring their best selves to work and home. It is certainly an opportunity that we will continue to improve upon. We are also diligently focused on providing more career growth and development opportunities for all team members. As we enter 2021, we have already launched a number of programs encouraging team members to build upon their skills and competencies. We are committed to doing more of this throughout the year, as our people are our greatest asset! Thank you again for your review and comments, and we wish you continued success at CareCentrix.

Explore other reviews about CareCentrix

5.0

Jan 30, 2026

Patient advocate

Recommend

CEO approval

Business Outlook

Pros

Benefits(Health,Dental/Vision) PTO/PST Pay and Compensation

Cons

None really, was just bummed about how it ended. Upeer leadership was very transparent about what the dept future was heading towards though, so I appreciate it

CareCentrix Response

4mo

Thank you for sharing your experience. We’re pleased to hear you found value in our benefits and compensation, and that these positively impacted your time with us. We also appreciate your recognition of our leadership team’s transparency. Open communication is important to us, especially during times of change. While it’s never easy when a chapter ends, we appreciate your contributions and wish you continued success in the future.

3.0

Jan 25, 2026

Pac coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling with no set times for breaks or lunches Opportunities for renegotiation and open communication about work terms Availability of financial assistance and room & board support in the event of a catastrophic disaster

Cons

Barely any overtime; if overtime is available, you must be approved, placed on a list, and selected — and selection is rare Heavy micromanagement throughout the day Constant check-ins are required to receive work assignments Failure to respond immediately can result in being pulled into a one-on-one meeting No flexibility to work at your own pace; management controls when and how fast you work There are 10 different processes, each with roughly 20 steps, which can be overwhelming Processes frequently change, making them difficult to keep up with You are expected to constantly reference the DLP to avoid missing steps Missing a single step requires reworking the entire task, even if 40 minutes to an hour was already spent on it

CareCentrix Response

4mo

Thank you for taking the time to share your feedback. We’re glad to hear you valued the flexibility, open communication and the support programs available to employees during difficult circumstances. We also appreciate your candid input regarding oversight, processes, and workload. Feedback like this is important as we continue to evaluate how we balance quality, compliance, and employee autonomy, and where we can simplify processes. Thank you again for sharing your perspective. We appreciate your contributions and wish you continued success in the future.

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Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

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Great place to work with some caveats - IT Associate CareCentrix Employee Review

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