Proud to be part of a great company - Supervisor CareCentrix Employee Review

5.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

I'm very proud to work for a company that truly cares and invests in their employees. They provide so much support to help you grow as an employee. They offer personal support and resources to help employees and their families. CareCentrix offers a great work/life balance. The team members and leadership really live by the companies values.

Cons

Although the pay is competitive, it would be great to be better recognized for those employees that consistently go above and beyond.

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CareCentrix Response
5y
Thank you very much for writing a review. We are happy to read that you enjoy working at CareCentrix, and that you are very pleased with the engaged and supportive culture. What is especially appreciated are your comments on the care and support that leaders and team members provide to one another. As you know, one of our core values is, "We Care," and it is terrific to read that you are experiencing and observing positive results from our focused efforts in this area. Additionally, we will continue to focus on providing positive recognition on a regular basis to those team m members who go above and beyond. Thank you again for your feedback, and we wish you continued success in your role.

Explore other reviews about CareCentrix

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits(Health,Dental/Vision) PTO/PST Pay and Compensation

Cons

None really, was just bummed about how it ended. Upeer leadership was very transparent about what the dept future was heading towards though, so I appreciate it

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CareCentrix Response
4mo
Thank you for sharing your experience. We’re pleased to hear you found value in our benefits and compensation, and that these positively impacted your time with us. We also appreciate your recognition of our leadership team’s transparency. Open communication is important to us, especially during times of change. While it’s never easy when a chapter ends, we appreciate your contributions and wish you continued success in the future.
3.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling with no set times for breaks or lunches Opportunities for renegotiation and open communication about work terms Availability of financial assistance and room & board support in the event of a catastrophic disaster

Cons

Barely any overtime; if overtime is available, you must be approved, placed on a list, and selected — and selection is rare Heavy micromanagement throughout the day Constant check-ins are required to receive work assignments Failure to respond immediately can result in being pulled into a one-on-one meeting No flexibility to work at your own pace; management controls when and how fast you work There are 10 different processes, each with roughly 20 steps, which can be overwhelming Processes frequently change, making them difficult to keep up with You are expected to constantly reference the DLP to avoid missing steps Missing a single step requires reworking the entire task, even if 40 minutes to an hour was already spent on it

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CareCentrix Response
4mo
Thank you for taking the time to share your feedback. We’re glad to hear you valued the flexibility, open communication and the support programs available to employees during difficult circumstances. We also appreciate your candid input regarding oversight, processes, and workload. Feedback like this is important as we continue to evaluate how we balance quality, compliance, and employee autonomy, and where we can simplify processes. Thank you again for sharing your perspective. We appreciate your contributions and wish you continued success in the future.
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