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      CareCentrix

      Engaged Employer

      CareCentrix reviews

      care centrix, do they really care?? - Intake Coordinater CareCentrix Employee Review

      2.0
      Nov 13, 2010
      Intake coordinater
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do work with you if you need time off. Like any company only a small amount of people are allowed off at one time if you give advanced notice they do let you have off, or you have the option to make time up if you do have to take off and no PTO left or you dont want to use it on that day.

      Cons

      The training is on the fly, it is so much information and so many systems to have to navagate, and that is always going down. The "rules" are always changing its hard to keep up with the way they do business.

      Explore other reviews about CareCentrix

      5.0
      Jan 30, 2026
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits(Health,Dental/Vision) PTO/PST Pay and Compensation

      Cons

      None really, was just bummed about how it ended. Upeer leadership was very transparent about what the dept future was heading towards though, so I appreciate it

      avatar
      CareCentrix Response
      4mo
      Thank you for sharing your experience. We’re pleased to hear you found value in our benefits and compensation, and that these positively impacted your time with us. We also appreciate your recognition of our leadership team’s transparency. Open communication is important to us, especially during times of change. While it’s never easy when a chapter ends, we appreciate your contributions and wish you continued success in the future.
      3.0
      Jan 25, 2026
      Pac coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible scheduling with no set times for breaks or lunches Opportunities for renegotiation and open communication about work terms Availability of financial assistance and room & board support in the event of a catastrophic disaster

      Cons

      Barely any overtime; if overtime is available, you must be approved, placed on a list, and selected — and selection is rare Heavy micromanagement throughout the day Constant check-ins are required to receive work assignments Failure to respond immediately can result in being pulled into a one-on-one meeting No flexibility to work at your own pace; management controls when and how fast you work There are 10 different processes, each with roughly 20 steps, which can be overwhelming Processes frequently change, making them difficult to keep up with You are expected to constantly reference the DLP to avoid missing steps Missing a single step requires reworking the entire task, even if 40 minutes to an hour was already spent on it

      1
      avatar
      CareCentrix Response
      4mo
      Thank you for taking the time to share your feedback. We’re glad to hear you valued the flexibility, open communication and the support programs available to employees during difficult circumstances. We also appreciate your candid input regarding oversight, processes, and workload. Feedback like this is important as we continue to evaluate how we balance quality, compliance, and employee autonomy, and where we can simplify processes. Thank you again for sharing your perspective. We appreciate your contributions and wish you continued success in the future.
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