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      CareDx

      Engaged Employer

      CareDx reviews

      Lagging behind, resistant to change - Clinical Laboratory Scientist CareDx Employee Review

      3.0
      Jan 8, 2020
      Clinical laboratory scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very patient focused. Lab management is hands on. Business seems to be doing very well. Expectations are clear.

      Cons

      Benefits are severely lacking in comparison to other biotech companies. Pay is lower than others in the industry. Management on all levels is very resistant to change, still feels like things are stuck in 2005. Overall process is ineffective and inefficient on many levels.

      Explore other reviews about CareDx

      5.0
      Sep 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

      Cons

      No concerns, this company is moving transplant care forward!

      1.0
      Jun 19, 2026
      Transplant account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

      Cons

      For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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